You can choose from various options. The cheapest option for postage is € 5, - to addresses in The Netherlands, € 6, - to addresses in Belgium and Germany and € 9, - to addresses in France. Free shipping for orders over € 100,- to The Netherlands and for orders over € 150,- in Belgium, Germany and France.
Shipping costs include handling and packing costs as well as shipping costs. I advise you to group all products in one order. If you place separate orders, you also pay double the shipping costs.
Your package shipment
Packages are generally shipped within 2 business days after receiving the payment. You have the choice between two senders, DPD and Post NL. It is also possible to have the package delivered to a delivery point. Are you near The Hague? Then you can pick up your purchase for free from the office in The Hague. Please notify me 1 day before you want to pick up the order by e-mail ( email@example.com).
Track & Trace
After the purchase, you will receive a Track & Trace code so you can keep an eye on the package (of course this is not the case if you choose to pick up the package in The Hague).
Shipping at your own risk
Your package is sent at your own risk, but I pay special attention to each package to protect your order.
During the ordering process you have the choice of recycled packaging and / or to have the order gift wrapped for a fee.
All the packaging material is environmentally friendly. The envelopes are made of FSC certified kraft paper that is filled with recycled materials. The cardboard boxes are made from recycled material. The tape is biodegradable and you can dispose of it with the old paper.
I prefer to use, at your approval, packaging that has been used before, as long as it is still in good condition.
I choose not to print out the invoice. That way we save on paper. You will therefore receive the invoice by e-mail. On the invoice you will find information such as order number, order details and delivery address.
I obviously hope you are happy with your purchase! But if that is not the case then you can enjoy a long return period. You have 30 days after receipt of the order to return a product.
Please be aware that the costs of returning any items will be at your own expense.
The price tags and the label must be attached to the product and the clothing must not be damaged in any way. As soon as this is the case, I can not return the cost of the item. MaeSue.com has final decision on this.
Always let me know ahead of time if you want to return something. Afterwards, you can send the package to:
Linda van Laar/Mae Sue
Hugo de Grootstraat 81
2518EC Den Haag
Always add your name and order number to the package. The goods are your responsibility until they reach our office.
The return costs are not reimbursed by MaeSue.com. As soon as I have received the package, I will refund you the purchase price within 7 days.